You walked into a store, walked pass one or two service staffs, each with a blank face, rushing from point A to point B.
Being unsatisfied with the treatment, you asked for the manager...and so on and so fore...fine
You also proceed to lodge a complaint at CASE, just for the sake of proving your unhappiness...fine
The authority decided to established an award system to push things through.
The ministers cooned about tourism and all.
and then again:
You walked into a store, walked pass one or two service staffs, each with an automated smile, rushing from point A to point B.
Automated~ Rushing~ Service?
Please help me to link those three words.
Why is it so hard for us to get good service in Singapore?
Is it the culture? Is it the stress? Is it about being Asians serving Asians?
perhaps this is the reason why people are usually blanked face at work?
Unhappy people 'make the best workers'
article from BBC news as per 13 June, 2001
Maybe, just maybe, there is a deeper insight into why Great Service hardly comes by.
Next write up will be on>>>
Singapore's ranking in world service standards drops to 26
what is the article trying to say? it's just a reportage on the story? a tell and that's all article?
are hard figures and awards self satisfying or a real indication of the service standard in Singapore?
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