You walked into a store, walked pass one or two service staffs, each with a blank face, rushing from point A to point B.
Being unsatisfied with the treatment, you asked for the manager...and so on and so fore...fine
You also proceed to lodge a complaint at CASE, just for the sake of proving your unhappiness...fine
The authority decided to established an award system to push things through.
The ministers cooned about tourism and all.
and then again:
You walked into a store, walked pass one or two service staffs, each with an automated smile, rushing from point A to point B.
Automated~ Rushing~ Service?
Please help me to link those three words.
Why is it so hard for us to get good service in Singapore?
Is it the culture? Is it the stress? Is it about being Asians serving Asians?
perhaps this is the reason why people are usually blanked face at work?
Unhappy people 'make the best workers'
article from BBC news as per 13 June, 2001
Maybe, just maybe, there is a deeper insight into why Great Service hardly comes by.
Next write up will be on>>>
Singapore's ranking in world service standards drops to 26
what is the article trying to say? it's just a reportage on the story? a tell and that's all article?
are hard figures and awards self satisfying or a real indication of the service standard in Singapore?
Showing posts with label society. Show all posts
Showing posts with label society. Show all posts
Friday, November 24, 2006
Monday, September 11, 2006
NEET
Mon 11/09/2006 18:42 neet
Neet - Not in employment, education or training.
Is this the new time bomb of our ages?
In spite of the development of our society, there exist a new breed of people that lost their hope on their very own existence.
Neets is real and is not to be ignored.
In countries where social security is not available, neets are usually older, lost their relations either through death or isolation. Some come to become beggars or simply do nothing. They do not care much other than their next meal.
In countries where social security helps out the needy, neets comes into the picture in the form of a younger demographic. They might be children of working class parents that never had enough time to even remember that they had a child. They do not care about food, money or what not. There is no purpose in life.
Neets are practical in their own rights. What is the point of studying, working, pro-creating new generations of helpless souls?
There simply isn't a reason in their mind for life. They would rather die, but the ones that dared had already done so. Thus neets are so lack of care that they do not even think of ridding themselves from this society.
The more interesting note is that, neets appear only in one type of society: the ones that had already been developed and is full of dreams, hopes, free market, over-running money, food, electricity, quality education, first class honors, smart people with accomplishments, in short, a developed society where accomplishments and merits are highly sought after and respected. Strive high and be rewarded.
What exactly is wrong?
What exactly went wrong?
Is this the side effect of meritocracy?
Do we discount them from our society?
Do we put back the goal in their lives?
Neet - Not in employment, education or training.
Is this the new time bomb of our ages?
In spite of the development of our society, there exist a new breed of people that lost their hope on their very own existence.
Neets is real and is not to be ignored.
In countries where social security is not available, neets are usually older, lost their relations either through death or isolation. Some come to become beggars or simply do nothing. They do not care much other than their next meal.
In countries where social security helps out the needy, neets comes into the picture in the form of a younger demographic. They might be children of working class parents that never had enough time to even remember that they had a child. They do not care about food, money or what not. There is no purpose in life.
Neets are practical in their own rights. What is the point of studying, working, pro-creating new generations of helpless souls?
There simply isn't a reason in their mind for life. They would rather die, but the ones that dared had already done so. Thus neets are so lack of care that they do not even think of ridding themselves from this society.
The more interesting note is that, neets appear only in one type of society: the ones that had already been developed and is full of dreams, hopes, free market, over-running money, food, electricity, quality education, first class honors, smart people with accomplishments, in short, a developed society where accomplishments and merits are highly sought after and respected. Strive high and be rewarded.
What exactly is wrong?
What exactly went wrong?
Is this the side effect of meritocracy?
Do we discount them from our society?
Do we put back the goal in their lives?
Thursday, September 07, 2006
Social Tolerance or Social Ignorance
Social tolerance or social ignorance?
I just came back from a trip in Krabi, Thailand
During the trip, i had this conversation on religious topics with a friend, which in turn sparked a thought in my mind;
Tolerance demands understanding,
Ignorance is the direct inverse of that
Singaporean, do we have tolerance to the different practice of other religions?
Ignorance Perhaps.
No doubt there are multitudes of cultures and religions in Singapore, we grew up in an environment where a major festive from all religion is made a national holiday.
But people seldom or never bothered to truly understand what other people's culture and religion are about.
The pointing finger? Lies in education and parenting.
"Don’t ask, walk away, don’t be rude"
Instead of a proper explanation of what is going on, we were taught and programmed to either not rise questions or simply to mind our own business.
What is Buddhism? Taoism? Christianity? Islam? Hinduism? Jewism?…etc
We see different people celebrating different festivals.
We see different religion performing difference rituals.
Do we care? Do we seek to understand? Do we question? Or do we undermine?
We simply do not care.
I just came back from a trip in Krabi, Thailand
During the trip, i had this conversation on religious topics with a friend, which in turn sparked a thought in my mind;
Tolerance demands understanding,
Ignorance is the direct inverse of that
Singaporean, do we have tolerance to the different practice of other religions?
Ignorance Perhaps.
No doubt there are multitudes of cultures and religions in Singapore, we grew up in an environment where a major festive from all religion is made a national holiday.
But people seldom or never bothered to truly understand what other people's culture and religion are about.
The pointing finger? Lies in education and parenting.
"Don’t ask, walk away, don’t be rude"
Instead of a proper explanation of what is going on, we were taught and programmed to either not rise questions or simply to mind our own business.
What is Buddhism? Taoism? Christianity? Islam? Hinduism? Jewism?…etc
We see different people celebrating different festivals.
We see different religion performing difference rituals.
Do we care? Do we seek to understand? Do we question? Or do we undermine?
We simply do not care.
Thursday, August 31, 2006
When Green turns Blue
Thu 31/08/2006 18:15 green to blue
"When rainy days come, would you still be singing you love my smile?"
Modern chronic depression, a term that was unfound till recent years. What is it doing to us all?
Whereas depression had been present for years, chronic is the word we should be watching out for.
Chronic cough, is usually caused by a dusty environment or well, by inhaling lots of smoke from cigarettes. Dust and smoke, both which are caused by us.
It would stop if ample abstain time is achieved.
What about chronic depression?
Is it inherent from our environment, lifestyle, belief, teachings...etc?
Did we do upon ourselves a disease that stains our mind and threatens our lives?
Or are we being programmed to follow a path to our own dismiss?
"When rainy days come, would you still be singing you love my smile?"
Modern chronic depression, a term that was unfound till recent years. What is it doing to us all?
Whereas depression had been present for years, chronic is the word we should be watching out for.
Chronic cough, is usually caused by a dusty environment or well, by inhaling lots of smoke from cigarettes. Dust and smoke, both which are caused by us.
It would stop if ample abstain time is achieved.
What about chronic depression?
Is it inherent from our environment, lifestyle, belief, teachings...etc?
Did we do upon ourselves a disease that stains our mind and threatens our lives?
Or are we being programmed to follow a path to our own dismiss?
Friday, August 25, 2006
Homeless
Fri 25/08/2006 18:14
Homeless
As per reported by Singapore Statistics dated August 2006, Consumer Product Index has risen by 2%.
In good old english, it means that things at home cost 2% more expensive than it was a year ago.
Now, the key word comes in, "Most" of us.
When the case could have easily been "All" of us.
Homeless
As per reported by Singapore Statistics dated August 2006, Consumer Product Index has risen by 2%.
In good old english, it means that things at home cost 2% more expensive than it was a year ago.
Now, the key word comes in, "Most" of us.
When the case could have easily been "All" of us.
Saturday, August 19, 2006
Old style of Life
Years ago, when i was still in primary school, a hair cut costed S$4. (roughly 2 euros)
The barber is usually an Indian man with silver hair and a pair glasses for see me better with.
The seats in the barber shop had those vintage looking state of the art barber chair with flexible height adjustment and inclination adjustment. (always wanted to buy one, refurish it and place it right in the middle of an empty room - which, i do not have anyway)
He would use his scissors for snipping off my fringe and top, then proceed to use the electric razor to shave off my back and sides, ending with the usual question, "side burn, want?"
Come 1990s, a new trend of barbers came onto the scene in Singapore. They were not longer called barbers, they were hair dressers, in a hair dressing boutique.
Those used to be places where my mum would go, but not my dad. Man would go to barber shops with the friendly Indian man that speaks in 3 words sentences.
Then we move on to late 1990s, express hair cutting booth becomes popularized. All it cost is S$10 (around 5 euros), and you would have a hair cut done in 10 mins.
Typically, you would walk into the booth, whip out a ten dollar note, slot it into a queue dispensing machine and, wait for your turn.
There would be an indicator light that looks like a traffic light with Red, Yellow and Green.
Red means that you'll be served in 20mins or more.
Yellow means that you'll be served in 10mins or more.
Green means that you'll be served within 5mins.
This is a high tech self programming hair cutting system, wala, welcome to the new world of automation.
Automation in Hair Cutting industry, people would have laughed at the idea back in the old days.
Imagine the weird sense of deja vu when i come across this barber shop. (in picture)
the photo of the JBK barber shop sits on Dunlop St, Singapore
The barber is usually an Indian man with silver hair and a pair glasses for see me better with.
The seats in the barber shop had those vintage looking state of the art barber chair with flexible height adjustment and inclination adjustment. (always wanted to buy one, refurish it and place it right in the middle of an empty room - which, i do not have anyway)
He would use his scissors for snipping off my fringe and top, then proceed to use the electric razor to shave off my back and sides, ending with the usual question, "side burn, want?"
Come 1990s, a new trend of barbers came onto the scene in Singapore. They were not longer called barbers, they were hair dressers, in a hair dressing boutique.
Those used to be places where my mum would go, but not my dad. Man would go to barber shops with the friendly Indian man that speaks in 3 words sentences.
Then we move on to late 1990s, express hair cutting booth becomes popularized. All it cost is S$10 (around 5 euros), and you would have a hair cut done in 10 mins.
Typically, you would walk into the booth, whip out a ten dollar note, slot it into a queue dispensing machine and, wait for your turn.
There would be an indicator light that looks like a traffic light with Red, Yellow and Green.
Red means that you'll be served in 20mins or more.
Yellow means that you'll be served in 10mins or more.
Green means that you'll be served within 5mins.
This is a high tech self programming hair cutting system, wala, welcome to the new world of automation.
Automation in Hair Cutting industry, people would have laughed at the idea back in the old days.
Imagine the weird sense of deja vu when i come across this barber shop. (in picture)
the photo of the JBK barber shop sits on Dunlop St, Singapore
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